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Frequently Asked Questions
Order
All orders are processed within 2–4 business days. Once shipped, you’ll receive a confirmation email with your tracking details.
All orders are lovingly packed and shipped from Melbourne, Australia.
Unfortunately no, we only ship within Australia and New Zealand. We hope to have international shipping available soon.
We begin preparing your order soon after it’s placed, so please reach out as soon as possible. If your order hasn’t shipped yet, we’ll do our best to accommodate changes.
Products & Materials
Our pieces are crafted with high-quality stainless steel and coated in 18K gold PVD plating — designed to last, with minimal maintenance.
We use durable, ethically sourced metals and mindful packaging to reduce waste and honour slow, intentional creation.
To preserve the shine of your jewellery, avoid direct contact with perfumes, lotions, and water. Gently clean with a soft cloth and store your pieces in the Sakti & Co pouch provided.
Yes — all Sakti & Co jewellery is crafted with 18K gold PVD coating over stainless steel, making it water-resistant and hypoallergenic. With proper care, your pieces will stay golden for a few years.
